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Frequently asked questions

To help answer some of your more common queries, we've compiled a list of frequently asked questions. Whatever you want to know about Auto Trader services, you'll probably find the answer by clicking here.

Trade and Private Online Advert Customer Support Team

If you have a query about placing a Private or Trade on line advert, or are experiencing difficulties, contact our support team.

Email or call +353 1 4490650 between 9am and 5.30pm Monday to Friday.

If your email relates to a specific advert, please include your advert reference number, vehicle registration, or, email addresses used when placing your advert.

Dealership Support

If you are a Dealer and are experiencing difficulties with Carbase Online, please contact us on +353 1 4490650, between 9am and 5.30pm, Monday to Friday, or email

Dealership Accounts

If you have an enquiry regarding an account or invoice, please contact us on +353 1 4490664, between 9am and 5.30pm, Monday to Friday, or email


For e-commerce opportunities, such as banner exposure, please contact


To find out about job opportunities within Trader Media Ireland, click here

By post

You can write to us at: Auto Trader, Paramount Court, Corrig Road, Sandyford Industrial Estate, Dublin 18

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